WEBSITE TERMS AND CONDITIONS OF USE

1. Terms
By accessing this website, accessible from imagineood.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.

2. Use License
Permission is granted to temporarily download one copy of the materials on imagineood.com for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
modify or copy the materials;
use the materials for any commercial purpose or for any public display;
attempt to reverse engineer any software contained on imagineood.com;
remove any copyright or other proprietary notations from the materials; or
transferring the materials to another person or “mirror” the materials on any other server.
This will let imagineood.com to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer
All the materials on imagineood.com are provided “as is”. imagineood.com makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, imagineood.com does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations
imagineood.com or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on imagineood.com, even if imagineood.com or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

5. Revisions and Errata
The materials appearing on imagineood.com may include technical, typographical, or photographic errors. imagineood.com will not promise that any of the materials in this Website are accurate, complete, or current. imagineood.com may change the materials contained on its Website at any time without notice. imagineood.com does not make any commitment to update the materials.

6. Links
imagineood.com has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by imagineood.com of the site. The use of any linked website is at the user’s own risk.

7. Site Terms of Use Modifications
imagineood.com may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

8. Your Privacy
Please read our Privacy Policy.

9. Governing Law
Any claim related to imagineood.com shall be governed by the laws without regards to its conflict of law provisions.

RETURNS & EXCHANGES

Return Policy
Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return most new and unopened items within 30 days of delivery for a full refund of the product cost. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items that are opened or damaged, or that are returned more than 30 days after delivery, may be subject to a restocking fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please request a return and we will provide you with instructions for how to return your items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

EU Right Of Withdrawal
For customers in the European Union, we extend a 14-day right of withdrawal from the date you receive your goods. To be eligible for a withdrawal, you must notify us in writing within this period. The goods must be returned in their original, unused condition. The direct cost of returning the goods will be your responsibility. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day on which you gave us notice of your withdrawal.

Gift Returns
We are happy to accept returns of gifts within 30 days of the original shipment date. The refund will be issued to the original form of payment. You will be notified via email when the return has been processed.

SHIPPING POLICY

When will my order ship?
We strive to ship all orders as quickly as possible. Most in-stock items ship within 2-3 business days. During peak seasons or promotional events, processing times may be longer. You will receive a shipping confirmation email with tracking information once your order has left our warehouse.

What are my shipping options?
We offer a variety of shipping options at checkout, including standard and expedited services. Delivery times are estimates and begin from the date of shipment, not the date the order is placed. Business days do not include weekends or holidays.

Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping costs and delivery times vary and will be calculated at checkout. Please note that international customers are responsible for any customs, duties, taxes, or fees levied by the destination country.

Where is my order coming from?
All orders are shipped from our fulfillment centers.

My tracking hasn’t updated.
Please allow 24-48 hours for your tracking information to update in the carrier’s system after you receive your shipment notification email. If your tracking has not updated after several days, please contact us for assistance.

PRIVACY POLICY

Your privacy is critically important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from imagineood.com.

Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies, log files, web beacons, tags, and pixels. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.” “Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above.

Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors
The Site is not intended for individuals under the age of 13.

CONTESTS

From time to time, imagineood.com may conduct contests. Participation in these contests is subject to the official rules outlined for each specific contest.

SOCIAL MEDIA

We may from time to time run campaigns on social media platforms. These campaigns are in no way sponsored, endorsed, or administered by, or associated with, the social media platforms. You understand that you are providing your information to imagineood.com and not to the social media platform.